Dealing With a Flooded Basement
Normally basements flood when either the outgoing sewer line is plugged, resulting in all the water and waste generated in the building backing up into the basement. Or, the exterior ground water surrounding the building flows into the structure; some times the City municipal sewer system can become overwhelmed during periods of heavy rain which exceed the systems capacity to handle the water and sewage, once that happens it can flow “backwards” into your home or business. Exercise extreme caution anytime you suspect that “raw sewage” may be in the water. (See the Safety Information below!!)
Once you know you are dealing with a flooded basement, you need to focus on reestablishing flow in your sewer line so you can get the basement water to flow out of the basement through the existing sewer system. While you can attempt to clear your lines yourself by renting an drain cleaning auger from your local hardware or big box store, we recommend you call Plumbing Professors® 800-654-1300. We deal with hundreds of flooded basements a month; our team is trained to troubleshoot the situation, they have the heavy duty equipment needed to restore the flow, and they have high tech video cameras that can show YOU what caused the problem in the first place.
Important Safety Information if You Have a Flooded Basement or Building Structure
Because dealing with a flooded area can be dangerous, extra safety precautions should be taken. Please follow these safety tips:
- Because electrocution is always a danger in a flooded basement, wait until the water recedes before you begin cleanup. If you decide to walk in the water, the electricity must be shut off at the main box.
- Since flood water may be contaminated with sewage, wear rubber boots and gloves to minimize skin contact. Do not smoke, eat or touch your face while in a flooded area. If you receive an open wound while working in a flooded area, seek medical attention immediately.
- Do not allow children or pets near the flooded area.
- Remember that flooded areas will be slippery, even after the water recedes.
- In almost all cases of basement flooding, city tap water will remain safe. However, whether you have city or well water, do not turn on the faucets below flood level until the water recedes. If you think that your well may have been contaminated, call your local health Department. Do not use water that may be unsafe for any reason. To disinfect, boil in a clean container for at least two minutes.
- If a gas odor is present, do not touch any electrical fixtures, telephones or switches – any spark may ignite the gas. Leave immediately, leaving the doors open to ventilate, and call the Fire Department and the gas company from a safe place. Do not light a match or use any open flame on your way out of the house.
- If the furnace or other appliances became wet, have them inspected by a qualified service technician before using them. Turning on wet electrical equipment could produce shock, endangering life and may burn out equipment. Once your furnace is cleared for use, replace the filter with a new, dry filter.
- Dispose of all food that became wet – do not eat it. Food in glass containers can be kept only if the floodwater did not reach the lid, but the jar must be washed in warm soapy water and rinsed. Discard food not refrigerated for more than six hours and frozen foods thawed for more than four hours. If any dishes came into contact, clean them with a general disinfectant solution such as two tablespoons of liquid bleach to one gallon of warm water, and wash in a dishwasher if possible.
- Discard any medicines and personal products that came into contact with the flood water.
Plumbing Professors® Are Professionals
We are fully licensed and insured for all of your plumbing, water, sewer and drain needs. Our technicians are clean-cut, polite, friendly, arrive on-time and are background and drug tested for your peace of mind. For all of our work you are assured of option pricing; you will know the repair options we suggest and the price of each option BEFORE we do any work. You pick and approve the option you like best, only then do we do the work.
Please remember if you’re not sure what to do…Plumbing Professors® has a number of effective and affordable solutions to fix your flooded basement, we can even reline your sewer without digging if necessary, call us toll free 800-654-1300 for same day service 24 Hours a day. We never charge extra for nights weekends or holidays.